G2 - Activity 1 - Reading and Listening - Exercises book

Exercise book Page 37



·      Stock levels have been low for two weeks now. - warehouse
·      Why do we always have to check with the parent company before making decisions? - subsidiary
·      Hold on a minute, please. I’ll transfer you to a supervisor.  - Call center
·      We need to deliver this consignment on Friday - Distribution Center
·      The production line is operating at full capacity. - Factory / Plant
·      The Board of Directors has fixed the Annual  General Meeting for Tuesday the second. - Head office
·      Can you e-mail these sales figures through to head office as soon as possible? - outlet
·      All our engineers are out working on repairs at the moment. - Service center


•  R&D: In R&D, people research and develop new products
Customer Service: In customer service, it helps customers solve problems with the products
    purchased, or direct them to buy the product.
Human Resources: New and old employees are helped, all employee records are brought here.
Sales and Marketing: Ways to sell the products produced by the company, promotions, values, and
   the different characteristics of the product are created.
Production: Here the product or products sold by the company are manufactured.
Finance: all company accounts, payments and purchases related to other companies, and employees
   is handled.
Administration: important strategic decisions of the company are taken.
Legal: lawyers are ready for any legal problem and to read the documents are signed.
Logistics: People coordinate merchandise inventories, and deliveries of products to customers.
Public Relations: People work to maintain a good image to customers.
IT: are attentive communications by computer, so that processes can be performed.


Exercise book Page 40


1) They start with the formal structure of lines and boxes.
2) They think about their decision rights.
3) The third area is information flows.
4) The final area is the rewards, the performance management.



1) What do you need to answer on the website orgdna.com?
  
2) What are your answers compared to? 

3) What can the comparison recognise? 

4)How does Booz&Co analyse a company in more depth? 
   They organize both workshops  with  the  executives and  probes  into  particular  aspects  that
   seem to be particularly interesting. 





Exercise book Page 41






Exercise book Page 38-39







1)      If, like me, that each employee handles time as you want, there are a lot areas for rest and relaxation.
2)      No, in my organization, there is little time to relax, and you should always comply with the timetable.
3)      video games, bicycles, massage chairs.














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